Claims Reporting & Nurse Triage

We know accidents happen, and we’re here to help. There’s a Securis nurse on call from 7:00 a.m. – 6:00 p.m. Monday through Friday, ready to talk and direct you to the right level of care.

Just call 888.603.0144 and follow the process below.

Prefer to report an incident and/or submit a claim online? Click here. Online reporting is recommended after-hours.

Employees with severe injuries should seek immediate medical treatment or call 9-1-1.

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CLAIMS
REPORTING

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RESOURCES

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REPORTING
REQUIREMENTS

Claims Reporting

If you sustain an injury on the job and have not yet sought medical attention:

Please call the Securis triage line at 888.603.0144.

Press 2 for the on-call triage nurse.

Or, use the online reporting portal by clicking here.

If you experienced an urgent or emergency medical situation on the job and already received medical treatment:

Please call 888.603.0144.

Press 3 to report your workers’ compensation claim.

If you are an employer and one of your employees sustains a minor injury that does not require a call with the triage nurse:

Please fill out an Incident Report Form and keep it on file for your records.

Resources

To view Securis nurse triage resources, please select from the links below.

Nurse Triage Poster

Claims Wallet Card

Claims Process Flow

Nurse Triage FAQ

Emergency Severity Index

Reporting Requirements

All work-related injuries should be reported as soon as possible, but no later than 10 days after the date of injury.
Time-loss claims should be reported within 24 hours.
Deaths must be reported immediately to Securis via telephone at 888.603.0144, and to the Industrial Commission of Arizona (ICA) at 602.542.1839.
Employers are required to report the following to OSHA:
- all work-related fatalities
- all work-related inpatient hospitalizations of one or more employees that occur within 24 hours of a work-related incident
- all work-related amputations
- all work-related losses of an eye
Work-related fatalities must be reported within eight hours of learning of them. Work-related inpatient hospitalizations of one or more employees; amputations; or losses of an eye that occur within 24 hours of a work-related incident must be reported within 24 hours of learning of them.
Some limitations to these requirements apply. For more information, please contact OSHA at 800.321.OSHA (6742) or www.osha.gov.